Hi, everyone, since today we talked about an article whose author urged companies to make better use of customer data (to provide better customer service), I thought we might look at a recent controversy involving Facebook's manipulation of their clients' personal information. (You might have heard of it already.)
So please read this article and decide what you think about the ethics of Facebook's experiment--and, in general, online companies' use of your personal information. We'll discuss the article and those issues in class Thursday.
And of course, finish up the first drafts of section one of your business plans.
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